1. Some of my tile patterns are not the same although it comes from the same range. Is this normal?
2. What is the best way to view tiles before buying?
3. Is it true shade and sub-size variation is inherent in all ceramic tiles?
4. How do I know which tile to use?
5. What should I do before fixing my tiles?
6. Why do I have to inspect the products and the packaging label before receiving it?
7. Is shading considered a material defect?

Some of my tile patterns are not the same although it comes from the same range. Is this normal?

MML Ceramic Tiles are designed to emulate natural stones. Each tile is fashioned to exhibit unique veining and colour distribution. Therefore, a piece of ceramic tile does not totally represent its whole range.

What is the best way to view tiles before buying?

It is always a good practice to view several pieces of tiles at standing distance of at least one (1) meter away to have a realistic representation of a particular product.

Is it true shade and sub-size variation is inherent in all ceramic tiles?

Ceramic tile are made from elements of the earth; clay, sand and minerals. Just as these materials vary in their natural form, the end result after mixing, processing and kiln firing will also produce variations in colour and size of the tiles within a batch, and more so from batch to batch.

For this very reason, technical specifications, including the co-efficient of friction, may exhibit slight variations from tile to tile and even from test to test. Test results disclosed in this brochure are typical but not guarantees of minimum or maximum thresholds of performances.

How do I know which tile to use?

Not all tiles are made equal. MML offers a wide range of sizes, colours, surface finishes and ceramic body strength. There is always a product to suit your particular need or requirement.

• For outdoors and/or areas susceptible to wetness; we advice using any of the textured surface products such as the Rustik collections.

• If slip resistance is a priority, note that the slip resistant characteristics on the tile surface will trap dirt and will be difficult to clean. Therefore a scrubbing & an intensive cleaning regime must be instituted to keep the surface clean.(we might want to avoid recommending Natural (S) tiles for outdoor/external wet areas because our Natural tiles only have a R9 slip resistance rating)

• polished tiles surface is a result of a mechanical grinding and calibration process on a fired tile. Therefore:

  • The dimension of polished tiles will always be slightly smaller than other surface finishes of the same nominal sizes. or When the installation requires a mixture of finishes, do plan and design for this as additional mono calibration services may be required
  • The grinding involved in the polishing process opens up microscopic pores in all MML Polished Porcelain tile surfaces. A penetrating solution is recommended to close up these micro pores if the polished tiles are to be installed in areas prone to excessive spills.

• As dust-pressed porcelain tiles are formed under tremendous high pressure, bigger tiles of 30x60cm or 60x60cm will exhibit higher latent surface tension but within the acceptable planarity tolerance. Therefore for brick lay installations, it is recommended to provide 5 to 6mm grout joints.

• To reduce possible planarity and shade variation on Glazed Porcelain 30x60cm & 6060cm tiles, we recommend that tiles be laid with the back logo in the same orientation.

• MML Porcelain Mosaics are hand-made by skilled workmen using ancient Japanese ceramic technology. As in all handcrafted products, shading and size variations are part of their natural charming characteristics.

• We do not recommend WALL tiles to be installed on the floor.

• Unless specifically stated otherwise, floor tiles application refers to interior applications only.

What should I do before fixing my tiles?

We recommend, before fixing, opening and laying out several cartons of tiles to confirm a harmonious and pleasant blend of shades. Also:

• Leave an open joint or tiling gap of 2-4 mm.
• Do a small test patch prior to full grout application.
• As a good practice, for polished or structured or rough surfaced tiles, apply a sealant or grout release product prior to grouting or refrain from using contrasting grout to avoid possible staining or stubborn trapped grout haze.

Why do I have to inspect the products and the packaging label before receiving it?

Purchasers must inspect goods carefully for size and defects before acceptance of delivery. Our products are guaranteed to be in compliance with the ‘MS ISO’ and ‘EN’ standards in force. Our guarantee is limited to A grade products, with an industry tolerance of approximately five percent (5%). Any guarantee against defects is thus expressly excluded for B grade or stock offer lots, as special sales lots are always sold “as is” and with the purchasers’ full knowledge and approval.

Is shading considered a material defect?

Any differences in colour/shades cannot be considered as material defects. Our guarantee is limited to the replacement of tiles found defective prior to fixing. No claim will be entertained after the tiles are installed. In any case, our guarantee only includes the replacement of materials found to be defective.